Losing or breaking a car key is one of those small disasters that instantly turns a normal day into an urgent problem. In a city like Exeter, with its compact centre, historic streets, and busy commuter routes, losing access to your car or dealing with a broken key becomes especially inconvenient. An auto locksmith in Exeter provides fast, practical help that gets you moving again, often at a fraction of the cost and wait-time of a main dealer.
Below you’ll find a clear, practical breakdown of what an auto locksmith does, how they handle lost or broken keys, what to expect in terms of timing and cost, legal/ID issues, and useful steps to avoid the problem in future.
What an auto locksmith does for car key problems
Auto locksmiths are specialists in vehicle access and key technologies. Their core services for lost or broken keys typically include:
- Emergency call-out and roadside assistance. If you’re locked out or stranded, locksmiths can come to your location with mobile equipment to get you back into the car and (if possible) start it.
- Key cutting and duplication. Whether you have a physical key or a spare, locksmiths can cut a replacement precisely to match the lock or ignition.
- Transponder key and immobiliser programming. Modern cars use transponders (tiny chips) inside the key head; these must be programmed to the vehicle’s immobiliser system. Locksmiths have the diagnostic tools and software to program (or reprogram) keys without needing a dealer.
- Key fob repair and replacement. If a remote/fob has failed, locksmiths can replace batteries, repair buttons, or source and program full fob replacements.
- Broken key extraction. If a key snaps in the lock or ignition, locksmiths use specialized extractors and drills to remove the broken piece without damaging your lock.
- Ignition repair or replacement. Repeated key problems or a key stuck in the ignition can point to worn ignition barrels; locksmiths can repair or replace these parts on-site or in a workshop.
- Keyless entry and smart key services. They can help with proximity/keyless systems: diagnosing faults, reprogramming, and providing workarounds when the system fails.
These services let locksmiths solve everything from an accidentally locked-in key to a fully lost smart key situation. Auto Locksmith Exeter services are commonly provided by DB Car Keys to help drivers deal with lockouts, lost keys, and key programming issues.
Step-by-step: what happens when you call an auto locksmith in Exeter
- You call and describe the situation. Please explain the car’s make, model, and year, and specify if you lost the key, broke it, or if the car simply won’t start. Provide your location — a precise street or landmark in Exeter helps.
- The locksmith confirms identity and availability. Expect them to ask for proof that the car is yours (see below). They’ll quote an estimated time to arrival.
- On arrival they diagnose the issue. A quick visual and electronic check shows whether you need access only, key cutting, programming, extraction, or ignition work.
- They perform the work. For lost keys this could mean cutting a mechanical key and programming a transponder; for broken keys it might involve extraction and cutting; for keyless systems it may require ECU access and programming.
- They test the new key/fob. Locksmiths always test the replacement to make sure doors lock and unlock, the engine immobiliser works properly, and any remote functions operate correctly.
- Payment and documentation. You’ll usually pay on the spot. A reputable locksmith will give an invoice detailing services and parts.
What identification and legal documents you’ll need to show
Because keys prove ownership and provide access to vehicles, locksmiths follow strict identity checks to prevent theft. Be prepared to show:
- The vehicle’s V5C (logbook) or rental agreement.
- Your photo ID (passport, driving license).
- Proof that you are the registered keeper or have permission (if you’re acting on someone else’s behalf).
If you cannot produce papers, some locksmiths may refuse service or require the owner to be present. This is standard and protects both you and the locksmith.
How long will it take, and how much will it cost?
Times and prices vary with complexity:
- Simple lockout or broken key extraction: often 20–60 minutes on-site.
- Cutting a mechanical key: 10–30 minutes if the blank is available.
- Transponder programming or key fob replacement: It takes 30–90 minutes, depending on the vehicle and whether they need to source parts.
- Ignition barrel replacement or complex electronic work: can take several hours, sometimes requiring workshop time.
Costs depend on the service, vehicle make and whether parts are needed. Replacing a simple mechanical key is usually cheap; replacing a modern smart key with immobiliser programming can be significantly more expensive — but still usually less than dealer prices. Always ask for a clear quote before any work begins.
Common car types and special considerations
- Older cars with simple mechanical keys are the quickest and cheapest to replace.
- Cars with transponder chips require matching the physical key and programming the chip.
- Keyless entry / proximity systems are more complex; locksmiths may need manufacturer-level software or cutting-edge diagnostic tools.
- High-end or exotic vehicles sometimes require specialist blanks or authorized programming tools — expect higher costs or longer lead times.
Choosing a reliable auto locksmith in Exeter
To avoid scams and poor workmanship, pick a reputable local locksmith:
- Look for proper identification and an address. Mobile operators should have a trade name, contact number, and business address.
- Check reviews and local ratings. Feedback from other Exeter residents is helpful.
- Ask about insurance and guarantees. A professional locksmith should be insured for damage and offer a workmanship guarantee.
- Avoid suspiciously low quotes. A very low price can mean a bait-and-switch or low-quality parts.
- Get a written invoice. This helps for disputes or insurance claims.
Insurance, warranty and dealer alternatives
- Car insurance and breakdown cover: Some policies or breakdown providers cover locksmith call-outs — check your policy before paying out of pocket.
- Manufacturer/dealer: Dealers can replace and program keys for virtually all vehicles, but usually at a higher cost and slower turnaround. Auto locksmiths are faster and more cost-effective for most cases.
- Warranty on parts: If the locksmith supplies a new fob or ignition component, ask about warranty length and what it covers.
Prevention: how to avoid losing keys or being stranded
- Always keep a spare key in a secure place (home safe, trusted family member).
- Use a Bluetooth tracker on your keyring to help locate lost keys.
- Beware of key fob battery life — replace batteries before they fail to avoid being locked out.
- Consider a secondary mechanical key if your car uses keyless start (useful if the fob battery dies).
- Document key serial numbers (if available) and record where you keep the spare; this saves time if replacement is needed.
What to do immediately if you lose or break a key in Exeter
- Stay safe — move to a secure, visible spot if you’re on a road or isolated location.
- Check for spare keys (home, office, partner).
- Call a reputable local auto locksmith rather than attempting DIY that could damage locks or ignition.
- Have documents ready to prove ownership to the locksmith.
- Ask about immediate fixes vs permanent solutions — Sometimes you can use a temporary workaround to get home while arranging a full replacement.
Final thoughts
An auto locksmith in Exeter can turn a stressful situation into a small interruption. Their mix of mobile service, key-cutting skill, electronic programming knowledge and local knowledge makes them the fastest, most cost-effective option for lost or broken car keys. Always choose a reputable locksmith, keep your identification ready, and plan for a spare key. These steps help you avoid being stranded and let you fix any key problems quickly and professionally.
